Kent & Medway
Diabetic Eye Screening Programme

Kent & Medway

The Kent & Medway diabetic eye screening programme is currently our largest programme.

Service provision for the Kent & Medway Diabetic Eye Screening Programme transfers to Health Intelligence on 11th October. If you would like to speak to a member of the bookings team, please dial 01233 880 000 or visit

The service covers the following CCGs: Ashford, Canterbury & Coastal, Swale, Dartford, Gravesham & Swanley, Thanet, West Kent, South Kent Coast and Medway. Our aim for the programme is to provide an engaging, patient focussed service, asking patient representatives to be an integral part of important programme decisions and service improvement plans. 

This page is your programmes dedicated patient portal, providing you with all the information you need for your diabetic eye screening appointment.

Programme Manager

Pamela Hebditch


Eye screening is a key part of diabetes care to check for diabetic retinopathy a condition that can lead to sight loss if it's not detected early and treated. All diabetic patients in the UK aged 12 and over should have an annual screening appointment. For more information about diabetic eye screening please visit NHS choices.

We have created a video that explains your eye screening appointment. It is split up into 6 easy sections:

Taking a history - your details will be checked to make sure the information on the system is up to date and correct.

Testing Visual Acuity - we record how good the level of your sight is. If you wear glasses for your distance vision, you will need to bring these to your appointment.

Dilation Drops – the eye drops make your pupils larger to ensure the images we capture are clear. The eye drops can cause blurriness and sensitivity to light for up to 6 hours – do not drive in this time.

Photographing The Eye – we use our camera to photograph different areas of the back of your eye.

Grading – the images taken of your eyes will be assessed after your appointment.

Results – you will usually receive your results 4 – 6 weeks after the appointment.

Appointments & Enquiries

Kent & Medway Appointments & Booking Office

Kent & Medway DESP PO Box 847 Worcester WR4 4DW

Tel: 0333 456 0122 Fax: 01905 362 781 Email:

Kent & Medway Screening Office

Kent & Medway DESP Paula Carr Diabetes Centre - William Harvey Hospital Ashford Kent TN24 0LZ

Other Locations

NPS Care Registered Office

Peoplebuilding 2 (2nd Floor) Peoplebuilding Estate, Maylands Avenue Hemel Hempstead Hertfordshire HP2 4NW