The service covers the following CCGs: Bath and North East Somerset, Swindon and Wiltshire. Our aim for the programme is to provide a unified, high quality, safe service in line with national guidance across the region. This page is your programmes dedicated patient portal, providing you with all the information you need for your diabetic eye screening appointment
BaNES, Swindon & Wiltshire
The BaNES, Swindon & Wiltshire diabetic eye screening programme screens patients for diabetic retinopathy. This page offers general information to diabetic patients about how to book a diabetic eye screening appointment and what will happen at their diabetic eye screening appointment.
Why is this happening?
A single screening programme for people living in Bath & North East Somerset, Swindon and Wiltshire is best placed to meet the needs of the increasing number of people with diabetes. It will also ensure that people with diabetes receive the same high-quality screening across Bath and North East Somerset, Swindon and Wiltshire.
Will I notice a difference?
No. You will continue to be offered screening in the same venues and by the same highly qualified staff. Your diabetic eye screening programme is still an NHS funded screening service and will continue to run to the same national standards.
Who are NPS Care?
We’re the UK’s leading independent company in providing diabetic eye screening services to the NHS.
With over 25 years experience, we provide seven large-scale screening services across the UK and Republic of Ireland to over 500,000 patients - helping to reduce the number of people going blind due to diabetes. We are also the largest provider of diabetic eye screening services to the population in Republic of Ireland.
We are committed to providing the highest quality service whilst achieving the highest standards of conduct.
If you would like to comment on or if you are unhappy with the service you have received, we would encourage you to discuss this with the staff or individuals involved directly where possible. Alternatively you can contact our customer service representative by:
Comments and Complaints
PO Box 847
Secure email: contact form
Secure fax: 01905 362 778
Telephone: 01905 362 777
In person: Only by appointment following communication using one of the above methods first.
Please note, if you are responding on behalf of someone else, we will need to make sure they have given their consent for you to do this.
Is my data safe?
If you have been screened by an NHS Diabetic Eye Screening Programme before, your screening record will transfer to the NHS provider EMIS Care in line with a standard data sharing agreement. This is common practice for NHS services.
A ‘Fair Processing Notice’ webpage has been created to give you full details about how your data will be used by the diabetic eye screening programme.
A letter containing all this information has also been created, it can be posted to you upon request should you want more information.
Staff involved in your screening are employed by an NHS body or an NHS partner company commissioned to provide services. All those involved in your diabetic eye screening follow the same NHS standards of confidentiality.
EMIS Care can provide a list of non-NHS personnel and companies if you are concerned in any way about who will see information about you. Please let staff know if you have any particular concerns about any particular individual or company.
We will test your eyes using Minims Tropicamide 1.0% eye drops.
It’s extremely rare, but you may experience a reaction to these drops. If you - or the person you’re caring for - have any of the following symptoms, contact your local A&E department.
- severe eye pain
- nausea and vomiting
- severe headache
- blurred vision and seeing halos around lights
- profuse tearing.
The eye drops we’ve used last for six hours. Do not drive or operate heavy machinery during this time.
Appointments & Enquiries
BaNES, Swindon & Wiltshire Appointments & Booking Office
First Floor Suite 4 Limpley Mill Limpley Stoke Bradford on Avon BA2 7FJ
Tel: 01225 582 300 Email: email@example.com
Bath and North East Somerset Screening Locations
Chippenham Community Hospital
Rowden Hill Chippenham SN15 2AJ
New Park Road Devizes SN10 1EF
Spa Road Melksham SN12 7NZ
Salisbury Road Paulton BS39 7SB
Royal United Hospital
Combe Park Bath BA1 3NG
The Avenue Warminster BA12 8QS
St Margarets Surgery
29 Bridge Street Bradford-on-Avon BA15 1BY
72 Wingfield Road Trowbridge BA14 9EN
Malmesbury Primary Care Centre
Priory Way Malmesbury SN16 0FB
Hounsell and Greene 45 Upper Oldfield Park Bath BA2 3HT
Bath University Medical Practice
Quarry House North Road Bath BA2 7AY
29 Holcombe Lane Bath BA2 6UL
Batheaston Medical Centre
Coalpit Road Bath BA1 7NP
Fairfield Park Health Centre
Tyning Lane Bath BA1 6EA
129 Newbridge Hill Bath BA1 3PT
Number 18 Surgery
18 Upper Oldfield Park Bath BA2 3JZ
Rush Hill Surgery
20 Rush Hill Bath BA2 2QH
3-4 Widcombe Parade Bath BA2 4JT
London Road Box SN13 8LX
Beversbrook Medical Centre
Harrier Close Calne SN11 9UT
North Street Calne SN11 0HH
Chew Magna Surgery
Chew Lane Chew Stoke BS40 8UE
32 New Road Chippenham SN15 1HP
Patford House Surgery
8A Patford Street Calne SN!1 0EF
Beechfield Road Corsham SN13 9DL
39 High Street West Lavington SN10 4JB
Market Lavington Surgery
High Street Devizes SN10 4AQ
St Augustine's Medical Practice
The Chocolate Factory, Block C Via Traversus Keynsham BS31 2GN
Temple House Practice
St Clements Road Keynsham BS31 1AF
West View Surgery
9 Park Road Keynsham BS31 1BX
Somerton House Surgery
79A North Road Midsomer Norton BA3 2QE
Wellow Lane Peasedown St John BA2 8JQ
St Marys Surgery
St Marys Close Timsbury BA2 0HX
Lovemead Group Practice
Roundstone Surgery Polebarn Road Trowbridge BA14 7EH
White Horse Health Centre
Mane Way Westbury BA13 3FQ
51 Waterford Park Radstock BA3 3UJ
Swindon Screening Locations
Eldene Health Centre
Eldene Drive Swindon Wiltshire SN3 3RZ
Kennet and Avon Medical Partnership
Marlborough Medical Practice George Lane Marlborough Wiltshire SN8 4BY
West Swindon Health Centre
Link Avenue Swindon SN5 7DL
Swindon Health Centre
Whalebridge Practice 1 Islington Street Swindon SN1 2DQ
Wiltshire Screening Locations
Barcroft Medical Centre
The Centre Amesbury SP4 7DR
Drummer Lane Tidworth Wiltshire SP9 7FH
Crossplain Health Centre
Durrington Surgery 84 Bulton Road Durrington Salisbury SP4 8DH
The Surgery Moot Lane Downton SP5 3JP
High Street Hindon Wiltshire SP3 6DJ
Dark Lane Warminster Wiltshire BA12 6DT
Salisbury Medical Practice
Fisherton House Fountain Way Salisbury Wiltshire SP2 7FD
Silton Road Silton Gillingham SP8 5DF
St Melor House Surgery
Edwards Road Amesbury Wiltshire SP4 7LT
The Old Orchard Surgery
South Street Wilton Wiltshire SP2 8JU
Till Orchard Surgery
High Street Shrewton Salisbury SP3 4BZ
Park Road Tisbury Salisbury Wiltshire SP3 6LF
Common Road Whiteparish Salisbury Wiltshire SP5 2SU
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