Patient engagement project begins in EMIS Care's North of Tyne and Gateshead Programme

21 Jun 2016

Patients in the recently recommissioned North of Tyne & Gateshead diabetic eye screening programme are set to benefit from a service improvement project focussing on uptake.

As part of the new contract, a CQUIN (Commissioning for Quality and Innovation) was included for the programme to improve uptake in the 18-45 year old patient demographic. NHS England Cumbria & North East will reward the northern programme based on it achieving its quality improvement goals.

This is EMIS Care’s second active CQUIN this year and the project is scheduled to finish in April 2017, rewarding the programme at quarterly intervals. The format of delivery is broken up into 4 sections: analysis, action plan, progress report and evaluation.

Denise Young, Programme Manager for North of Tyne & Gateshead said:

“We will target this rather wide age demographic with several initiatives, tailoring our approach to suit all patients in the 18-45 year old age range. We already use a DNA survey as standard operations in the programme, however we will be looking to really focus on getting responses from our 18-45 year old patients. This will help us clearly understand their needs and make intelligent service improvements to increase our uptake.”

Kevin McDonnell, Managing Director of EMIS Care stated:

“We pride ourselves on being a forward thinking and innovative service provider. We have developed some useful technologies and strategies which are unique to our business and we are excited to put them to use for this CQUIN.”